ESG Management

We will define and practice ESG strategies that support and enforce the corporate vision to increase business competitiveness ultimately through ESG activities and become a company respected by stakeholders.

EGS Commitment of LG U+ : Business Competitiveness Enhancement, Proactive Risk Management
Customer : Provide reliable and safe products and services, Information security, Privacy protection, Quality of products and services
Employees : Build a company where Employees want to grow together and work for a Long time, Attracting and retaining talent,Competency development,Performance management and rewards 
Local communities :  Address social issues using ICT, Development of local community, Strategic social contribution, Digital inclusion
Proactive Risk Management
Eco-friendly management : Response dimate change, Eco-friendly business sites
Human rights Management :Inspection of human rights, Risk mitigation
Fair and transparent partnership : Fair transaction, Suppliers’ ESG Management, Shared Growth

ESG Committee

LG U+ runs the Environmental, Social, and Governance (ESG) Committee under the Board of Directors, the highest decision-making body, to improve environmental,
social, and governance practices in business.
The committee is composed of four independent directors and one internal director with ESG expertise to secure professionalism and transparency and
is in charge of all decision-making regarding the implementation of corporate social responsibility (CSR) in economic, environmental, and social issues.

Board of Directors, Audit Committee - Audit Support Team, Finance Committee, Independent Director Candidate Recommendation Committee, Internal Transactions Committee, ESG Committee - Secretariat: ESG Department Leader Public Relations Officer, Supporting Team: ESG Team, Management Committee,CFO/CRO, ESG Executive Council : Select of ESG Strategy and Share of Key Issues, Safety/Health/Environment, Labor/Human Rights, Supply Chain Management, Information Protection (Security), Customer Value (Quality Committee), Governance/Ethical Management, Strategy, Social Contributions/External Communication

Stakeholder Communication

LG Uplus takes the maximization of the happiness of its stakeholders as the value of corporate management, which means that all corporate activities are ultimately oriented toward happiness. TO effectively collect opinions from various stakeholders, we have prepared and operated communication channels depending on each stakeholder.

Communication with Stakeholders : Stakeholders, Major Communication Channels, Communication Details, Stakeholder Interests
Stakeholder Key Communication Channels Communication Contents (enforcement Frequency) Stakeholder’s Interest
human icon Customers
  • Company sales store
  • Experience Groups
  • Customer center
  • Website, social network
  • App (Your U+)
  • Receiving VOC for mobile and home service (As needed)
  • Enhance customer Privacy
  • Deliver Customer-centric products and services
people icon Employee
  • Performance sharing meeting
  • CEO communication hotline
  • Grievance care center
  • CEO on-site visits
  • Labor-Management Council
  • Sincere Day
  • Change Board
  • Occupational Health and Safety Committee
  • Employee surveys
  • Psychological Counseling
  • Management performance and key achievements sharing session (4 times per year)
  • Operating Grievance care center (As needed)
  • Wage collective bargaining news, etc. (twice a year)
  • Important health and safety matters for workers (4 times per year)
  • Counseling for workplace/home difficulties (As needed)
  • CEO on-site visits (As needed)
  • Change Board meetings (6 times per year)
  • CA Activities (As needed)
  • Enable employee engagement
  • Work-life Balance
  • Empower employees
handshake icon Partners
  • Cyber newsstand
  • Shared Growth Board
  • Shared Growth meetings
  • Training and business support
  • Reporting of corruption and fraud (As needed)
  • Listening to partners’ voices (As needed)
  • Supporting partners to fulfill their social responsibility (As needed)
  • Fair trade compliance and relationship building
  • Helping partners compete
  • Increase regular communication and collaboration
chart graph icon Shareholders
and Investors
  • Annual report
  • Corporate governance report
  • Shareholders meeting
  • IR activities
  • Business status, financial information, etc. (4 times per year)
  • Compliance with core governance principles (once a year)
  • Reporting and resolution of major management issues (once a year)
  • Investor communication (As needed)
  • Proactive risk management
  • Strengthening technology edge
  • Leading the 5G network market
building icon Government
  • Industry policy engagement
  • Collaborating on national projects
  • Establishing a social safety net
  • Collaborate on outreach (As needed)
  • Universal off-duty (As needed)
  • Support for National DR Project (As needed)
  • Compliance and taxes (As needed)
  • Compliance to fair trade and related laws and regulations
  • Leverage telecom strengths to support infrastructure
heart and hand support icon Community
  • Community outreach
  • Public interest campaigns
  • Socially considerate audience (As needed)
  • Service support activities (As needed)
  • Employee volunteerism (As needed)
  • Social contribution activities utilizing ICT technology
  • Disclose social responsibility (CSR) information

Sustainability Policies

LG U+ has been developing and implementing policies on human rights management, safety/health/environment, Jeong-do management, information security,
and other are as to achieve sustainability more systematically.

  • Human Rights
    Management

  • Safety/Health

  • Environment Management

  • Jeong-do
    Management

  • Information
    Security

  • Compliance

For more details, please refer to LG U+'s Sustainability Report.